Infor CloudSuite Solutions

Infor: Industry Cloud Applications Leader

Infor is a global leader in business cloud software specialized by industry, providing 68,000+ organizations with powerful applications and technologies designed for specific industry needs. Infor CloudSuite delivers complete ERP functionality combined with industry-specific capabilities for manufacturing, healthcare, distribution, hospitality, public sector, and professional services.

What distinguishes Infor is deep industry specialization—rather than generic ERP requiring extensive customization, Infor CloudSuite comes pre-configured with industry best practices, workflows, and compliance requirements built-in. Whether managing hospital supply chains, discrete manufacturing operations, hotel properties, or government financials, Infor delivers applications understanding unique industry challenges and regulatory requirements.

Infor CloudSuite represents the modernization of proven Infor Lawson ERP—cloud-native architecture, modern user experience with Infor Ming.le, embedded analytics, and AI-powered automation through Coleman AI. Multi-tenant SaaS deployment delivers quarterly innovations, eliminates infrastructure management, and provides predictable subscription costs. Infor OS platform extends CloudSuite with integration, data fabric, AI/ML, and low-code development capabilities.

AGM Network is a certified Infor partner specializing in CloudSuite and Lawson implementations across healthcare, manufacturing, distribution, and public sector. Our Infor-certified consultants deliver full lifecycle implementations, Lawson-to-CloudSuite migrations, and ongoing application management maximizing your Infor investment.

Infor CloudSuite delivers industry-specific cloud ERP tailored to unique business requirements:

CloudSuite Healthcare

• Financial Management: General ledger, accounts payable/receivable, and asset management. Fund accounting for multiple entities. Patient accounting and revenue cycle. Cost accounting by department and service line. Budget preparation and monitoring.
• Supply Chain Management: Materials management and requisition-to-pay. Inventory management across facilities. Contract management and vendor relationships. Par level replenishment. Central supply distribution.
• Human Resources: Core HR and employee records. Benefits administration. Credentialing and privileging. Time and attendance. Payroll processing. Workforce scheduling.
• Healthcare-Specific Features: Integrated Delivery Network (IDN) support. Charge Description Master (CDM) management. Clinical supply ordering. Implantable device tracking. Regulatory reporting (UB-04, 1099, W-2).

CloudSuite Industrial (SyteLine)

Comprehensive manufacturing ERP for discrete and mixed-mode manufacturers:

• Production Management: Master production scheduling (MPS) and MRP. Shop floor control and production execution. Work order management with routing and costing. Capacity requirements planning (CRP). Make-to-stock, make-to-order, engineer-to-order, configure-to-order strategies.
• Engineering & PLM: Bill of materials (BOM) management with multi-level structures. Engineering change orders (ECO) with effectivity. Product lifecycle management integration. Product configuration and variant management. Document management for drawings and specifications.
• Quality Management: Inspection planning and execution. Non-conformance and corrective action (CAPA). Statistical process control (SPC). Certificate of analysis (CoA) generation. ISO 9001 and industry-specific compliance.
• Supply Chain & Materials: Materials requirements planning (MRP). Inventory management with lot and serial tracking. Purchasing and vendor management. Warehouse management and logistics. Supplier collaboration portals.

CloudSuite Distribution

Purpose-built for wholesale distributors and distribution-centric businesses:

• Order Management: Order-to-cash automation. Customer-specific pricing and contracts. Backorder management and allocation. Drop ship and special order handling. Credit management and holds.
• Warehouse Management: Multi-warehouse operations. Directed picking and putaway. RF-guided workflows. Cycle counting and inventory accuracy. Cross-docking and wave picking. Third-party logistics (3PL) support.
• Purchasing & Procurement: Vendor management and evaluation. Purchase order automation. Receiving and put-away. Landed cost calculation. Vendor managed inventory (VMI). Consignment stock management.
• Distribution-Specific Features: Matrix items (size, color, style). Unit of measure conversions. Catch weight processing. Lot and serial number tracking. Freight calculation and management. Branch transfer and replenishment.

CloudSuite Public Sector

Government and education-specific financial and operational management:

• Fund Accounting: Fund, department, and project accounting. Budget preparation and monitoring. Encumbrance accounting. Revenue and appropriation tracking. GASB compliance and reporting.
• Procurement: Requisition approval workflows. Bid and RFP management. Purchase order processing. Contract management. Purchasing card (P-card) integration.
• Grants Management: Grant application and award tracking. Budget allocation by grant. Expenditure tracking and reporting. Indirect cost allocation. Federal reporting compliance (SEFA, A-133).
• Asset Management: Capital asset tracking and inventory. Depreciation calculation multiple methods. Disposal and transfer processing. Physical inventory management. Insurance and replacement value tracking.

Infor delivers comprehensive manufacturing solutions combining ERP, supply chain, and specialized applications:

Supply Chain Management

• Demand Planning: Statistical forecasting using historical data and seasonality. Collaborative demand planning with sales and operations. Demand sensing for near-term adjustments. Promotional planning and event management. New product introduction (NPI) planning.
• Supply Planning: Multi-echelon inventory optimization. Safety stock calculation considering lead time variability. Distribution requirements planning (DRP). Supplier collaboration and vendor managed inventory. Constraint-based planning considering capacity and materials.
• Production Scheduling: Advanced planning and scheduling (APS) with finite capacity. Constraint-based scheduling optimizing bottleneck resources. Sequence-dependent setup optimization. Lot sizing and campaign planning. What-if scenario analysis.
• Warehouse Management: Infor WMS for advanced warehousing. Labor management system (LMS) optimizing productivity. Slotting optimization and space management. Yard management for dock scheduling. Transportation management integration.

Product Lifecycle Management (PLM)

• Product Development: Requirements management and traceability. Design collaboration and review workflows. CAD data management with version control. Bill of materials (BOM) creation and management. Design validation and testing documentation.
• Engineering Change Management: Change request initiation and evaluation. Impact analysis showing affected items and documents. Approval workflows by role and threshold. Effectivity management with date and serial number control. Deviation and waiver tracking.
• Document Management: Technical document repository with versioning. CAD file management with viewer. Drawing release and distribution workflows. Document access control and security. Search and retrieval by metadata.
• Compliance Management: Material composition and restricted substance management. Environmental compliance (RoHS, REACH). Product safety and regulatory submissions. Supplier declarations and certifications. Conflict minerals reporting.

Manufacturing Execution (MES)

• Shop Floor Control: Work order dispatch and execution tracking. Labor and machine data collection. Material consumption and backflushing. Production reporting and count confirmation. Exception and downtime tracking.
• Quality at Source: In-process inspection and testing. Statistical process control (SPC) monitoring. Defect tracking and rework management. Root cause analysis linking to corrective actions. First article inspection (FAI) documentation.
• Traceability: Lot and serial number genealogy. Forward and backward traceability. Material pedigree from supplier through customer. As-built configuration for serialized products. Recall management and notification.

Infor HCM provides comprehensive human capital and workforce management capabilities:

Core HR Management

• Employee Management: Employee records and organizational structure. Position management with job descriptions. Compensation planning and administration. Benefits enrollment and administration. Employee self-service portal for information access and updates.
• Talent Acquisition: Requisition and approval workflows. Applicant tracking system (ATS) with career portal. Resume parsing and candidate screening. Interview scheduling and scorecards. Offer management and onboarding. Background checks and drug screening integration.
• Learning & Development: Training catalog and course management. Learning paths for role-based development. Instructor-led and e-learning delivery. Competency management and gap analysis. Certification tracking and renewal. Compliance training enforcement.
• Performance Management: Goal setting cascading from organizational objectives. Continuous feedback and check-ins. Annual performance reviews with multi-rater feedback. Calibration sessions for consistency. Development planning and career pathing. Succession planning identifying high potentials.

Workforce Management (WFM)

• Time & Attendance: Time capture with clocks, web, and mobile. Exception-based time approval. Absence management with accrual tracking. Shift differentials and premium pay calculation. Overtime monitoring and alerts. Integration with payroll for seamless processing.
• Scheduling: Labor demand forecasting based on historical data and business drivers. Automated schedule generation matching demand to employee availability. Skills-based scheduling ensuring qualified coverage. Self-scheduling and shift bidding for employee engagement. Schedule optimization minimizing labor costs while meeting service levels.
• Leave Management: Leave request workflows with manager approval. Accrual calculation by policy and tenure. Intermittent FMLA tracking. Return-to-work management. Leave liability reporting for finance. Integration with payroll and benefits.
• Labor Analytics: Real-time labor cost reporting. Productivity metrics and KPIs. Schedule adherence monitoring. Labor variance analysis (actual vs. planned). Predictive analytics forecasting turnover and absenteeism. Compliance reporting for labor law requirements.

Payroll Processing

• Payroll Calculation: Gross-to-net calculation with tax withholding. Multi-state and local tax jurisdiction support. Garnishments and deductions. Direct deposit and pay card. Manual check and off-cycle processing. Retro pay calculation for mid-period changes.
• Tax Compliance: Federal, state, and local tax calculation. Quarterly tax filing (941, state withholding). Year-end W-2 and 1099 processing. ACA reporting (1094, 1095). Affordable Care Act (ACA) compliance tracking. Tax deposit scheduling and remittance.
• Reporting & Analytics: Standard reports (payroll register, deduction register, tax liability). Labor distribution and costing. Union and prevailing wage reporting. Workers' compensation reporting. Ad-hoc reporting and analytics.

Infor CPQ delivers configure-price-quote automation for complex products and services:

Product Configuration

• Visual Configuration: Intuitive product configurator guiding users through option selection. 3D visualization showing configured product. Compatibility rules preventing invalid configurations. Configuration validation before pricing. Saved configurations for quoting and ordering.
• Configuration Rules: Boolean logic defining valid option combinations. Inclusion and exclusion rules. Quantity constraints and dependencies. Engineering validation ensuring manufacturable configurations. Option availability by market, region, or customer.
• Engineering Integration: Automatic bill of materials (BOM) generation from configuration. Routing creation for manufacturing. CAD model generation for complex products. Engineering change management synchronization. As-built documentation for serialized products.

Pricing & Quoting

• Pricing Engine: Cost-plus pricing with margin targets. Market-based pricing by segment. Customer-specific contract pricing. Volume-based tiering and quantity breaks. Promotional pricing with effectivity dates. Competitive pricing with approval workflows.
• Quote Generation: Professional quote documents with branding. Configuration summary and specifications. Pricing breakdown showing options and totals. Terms and conditions by customer type. Multiple quote versions for alternatives. PDF generation and email delivery.
• Approval Workflows: Discount approval thresholds by role. Margin exception handling. Non-standard terms approval. Pricing committee review for large deals. Audit trail of all approvals and changes.

Service Quoting

• Service Configuration: Service package creation with labor and materials. Maintenance contract quoting. Warranty and extended warranty options. Service level agreements (SLA) definition. Subscription pricing for ongoing services.
• Resource Estimation: Labor hour estimation by skill level. Material and parts requirements. Subcontractor and third-party costs. Travel and expense budgeting. Project timeline and milestone planning.

Infor OS provides the foundation for CloudSuite with integration, intelligence, and extensibility:

Integration & ION

• Infor ION Middleware: Enterprise application integration (EAI) connecting Infor and non-Infor systems. Pre-built business document flows. Message-based integration with guaranteed delivery. Workflow automation across applications. API gateway for external system connectivity.
• Integration Patterns: Real-time synchronous integration for immediate data exchange. Asynchronous messaging for high-volume transactions. Batch integration for periodic data loads. Event-driven architecture triggering downstream processes. RESTful APIs and SOAP web services.
• Data Lake & Fabric: Centralized data repository for analytics. Multi-source data ingestion from Infor and third-party systems. Data transformation and cleansing. Master data management (MDM). Data governance and lineage. Self-service data access for analysts.

Business Intelligence

• Infor Birst: Embedded analytics and BI platform. Pre-built industry dashboards and reports. Ad-hoc query and analysis. Data visualization with charts and graphs. Mobile analytics apps. Predictive analytics and forecasting. Collaboration with annotations and sharing.
• Infor d/EPM: Enterprise performance management (EPM) and planning. Budget preparation and approval workflows. Rolling forecasts and reforecasts. What-if scenario modeling. Financial consolidation and reporting. Profitability analysis by dimension.

Coleman AI

• Industry-Trained Models: AI models trained on industry-specific data. Predictive analytics for demand, inventory, and maintenance. Anomaly detection identifying unusual transactions or patterns. Natural language processing for search and queries. Machine learning continuously improving accuracy.
• Process Automation: Intelligent document processing extracting data from invoices and POs. Automated exception handling with suggested resolutions. Predictive recommendations for next-best actions. Chatbot assistance for common questions. Robotic process automation (RPA) for repetitive tasks.

Low-Code Development

• Infor Process Automation (IPA): Visual workflow designer with drag-and-drop. Approval routing and escalation. Task assignment and notifications. Forms for data capture. Business rules engine. Integration with CloudSuite and external systems.
• Mongoose: Low-code application development platform. Custom forms and screens extending CloudSuite. Business logic development without coding. Mobile app development. Extensions upgrade-safe with CloudSuite updates.